Trac Ticket Queries

In addition to reports, Trac provides support for custom ticket queries, used to display lists of tickets meeting a specified set of criteria.

To configure and execute a custom query, switch to the View Tickets module from the navigation bar, and select the Custom Query link.

Filters

When you first go to the query page the default filter will display tickets relevant to you:

• If logged in then all open tickets it will display open tickets assigned to you.
• If not logged in but you have specified a name or email address in the preferences then it will display all open tickets where your email (or name if email not defined) is in the CC list.
• If not logged and no name/email defined in the preferences then all open issues are displayed.

Current filters can be removed by clicking the button to the left with the minus sign on the label. New filters are added from the pulldown lists at the bottom corners of the filters box ('And' conditions on the left, 'Or' conditions on the right). Filters with either a text box or a pulldown menu of options can be added multiple times to perform an or of the criteria.

You can use the fields just below the filters box to group the results based on a field, or display the full description for each ticket.

Once you've edited your filters click the Update button to refresh your results.

Navigating Tickets

Clicking on one of the query results will take you to that ticket. You can navigate through the results by clicking the Next Ticket or Previous Ticket links just below the main menu bar, or click the Back to Query link to return to the query page.

You can safely edit any of the tickets and continue to navigate through the results using the Next/Previous/Back to Query links after saving your results. When you return to the query any tickets which were edited will be displayed with italicized text. If one of the tickets was edited such that it no longer matches the query criteria the text will also be greyed. Lastly, if a new ticket matching the query criteria has been created, it will be shown in bold.

The query results can be refreshed and cleared of these status indicators by clicking the Update button again.

Saving Queries

Trac allows you to save the query as a named query accessible from the reports module. To save a query ensure that you have Updated the view and then click the Save query button displayed beneath the results. You can also save references to queries in Wiki content, as described below.

Note: one way to easily build queries like the ones below, you can build and test the queries in the Custom report module and when ready - click Save query. This will build the query string for you. All you need to do is remove the extra line breaks.

Using TracLinks

You may want to save some queries so that you can come back to them later. You can do this by making a link to the query from any Wiki page.

[query:status=new|assigned|reopened&version=1.0 Active tickets against 1.0]

Which is displayed as:

Active tickets against 1.0

This uses a very simple query language to specify the criteria (see Query Language).

Alternatively, you can copy the query string of a query and paste that into the Wiki link, including the leading ? character:

[query:?status=new&status=assigned&status=reopened&group=owner Assigned tickets by owner]

Which is displayed as:

Assigned tickets by owner

Using the [[TicketQuery]] Macro

The  TicketQuery macro lets you display lists of tickets matching certain criteria anywhere you can use WikiFormatting.

Example:

[[TicketQuery(version=0.6|0.7&resolution=duplicate)]]

This is displayed as:

No results

Just like the query: wiki links, the parameter of this macro expects a query string formatted according to the rules of the simple ticket query language.

A more compact representation without the ticket summaries is also available:

[[TicketQuery(version=0.6|0.7&resolution=duplicate, compact)]]

This is displayed as:

No results

Finally, if you wish to receive only the number of defects that match the query, use the count parameter.

[[TicketQuery(version=0.6|0.7&resolution=duplicate, count)]]

This is displayed as:

0

Customizing the table format

You can also customize the columns displayed in the table format (format=table) by using col=<field> - you can specify multiple fields and what order they are displayed by placing pipes (|) between the columns like below:

[[TicketQuery(max=3,status=closed,order=id,desc=1,format=table,col=resolution|summary|owner|reporter)]]

This is displayed as:

Ticket	Resolution	Summary	Owner	Reporter
#2	fixed	对working_date增加2012年数据	xiejing	xiejing
#1	fixed	在提成管理中能对客服人员进行提成分配	somebody	xiejing

Full rows

In table format you can also have full rows by using rows=<field> like below:

[[TicketQuery(max=3,status=closed,order=id,desc=1,format=table,col=resolution|summary|owner|reporter,rows=description)]]

This is displayed as:

Ticket	Resolution	Summary	Owner	Reporter
#2	fixed	对working_date增加2012年数据	xiejing	xiejing
Reported by xiejing, 14 years ago.
Description	working_date表的用途： 主要用于在预订资源计算预订单的有效工作日。 没有足够的天数的话就无法预订资源。所以在每一年年末需要将下一年的数据插入到该表中。 添加步骤 1.先确定测试环境和正式环境中，该表的主键是否一致。如果不一致，将测试环境的序列的开始数据修改为正式环境该表主键+1。 2.修改cn.com.pc.mis.data_convert.handy报中的InitWorkingDate文件。 1)修改基本信息 //这里需要将area表中所有数据id都写进来，用","隔开 static int[] areaId ={727,767,839,840,856,864,867,11,928,908,828,834,837,849,854,863,865,866,887,929,931,932,933,939,940,829,830,836,841,843,850,860,862,869,871,930,935,938,527,588,608,647,671,672,687,688,689,690,707,427,450,451,452,447,448,449,507,508,509,668,1,2,3,4,5,6,7,8,9,10,227,247,287,307,347,348,367,387,388,389,407,408,428,487,547,548,567,568,569,587,589,590,591,627,667,669,670,467,607,609,827,831,832,835,838,842,844,845,846,847,851,852,853,855,857,858,859,868,747,787,807,833,848,861,870,909,934,936,937,941}; //插入数据的开始年份和结束年份 static int fromYear = 2012; static int toYear = 2012; 2)修改节日信息 //元旦 cld.set(Calendar.MONTH,0); cld.set(Calendar.DAY_OF_MONTH,1); holiday.put(getFormateDate(cld.getTime()),"holiday"); cld.set(Calendar.MONTH,0); cld.set(Calendar.DAY_OF_MONTH,2); holiday.put(getFormateDate(cld.getTime()),"holiday"); cld.set(Calendar.MONTH,0); cld.set(Calendar.DAY_OF_MONTH,3); holiday.put(getFormateDate(cld.getTime()),"holiday"); //春节 cld.set(Calendar.MONTH,0); cld.set(Calendar.DAY_OF_MONTH,22); holiday.put(getFormateDate(cld.getTime()),"holiday"); cld.set(Calendar.MONTH,0); cld.set(Calendar.DAY_OF_MONTH,23); holiday.put(getFormateDate(cld.getTime()),"holiday"); cld.set(Calendar.MONTH,0); cld.set(Calendar.DAY_OF_MONTH,24); holiday.put(getFormateDate(cld.getTime()),"holiday"); cld.set(Calendar.MONTH,0); cld.set(Calendar.DAY_OF_MONTH,25); holiday.put(getFormateDate(cld.getTime()),"holiday"); cld.set(Calendar.MONTH,0); cld.set(Calendar.DAY_OF_MONTH,26); holiday.put(getFormateDate(cld.getTime()),"holiday"); cld.set(Calendar.MONTH,0); cld.set(Calendar.DAY_OF_MONTH,27); holiday.put(getFormateDate(cld.getTime()),"holiday"); cld.set(Calendar.MONTH,0); cld.set(Calendar.DAY_OF_MONTH,28); holiday.put(getFormateDate(cld.getTime()),"holiday"); cld.set(Calendar.MONTH,0); cld.set(Calendar.DAY_OF_MONTH,29); holiday.put(getFormateDate(cld.getTime()),"holiday"); //清明 cld.set(Calendar.MONTH,3); cld.set(Calendar.DAY_OF_MONTH,2); holiday.put(getFormateDate(cld.getTime()),"holiday"); cld.set(Calendar.MONTH,3); cld.set(Calendar.DAY_OF_MONTH,3); holiday.put(getFormateDate(cld.getTime()),"holiday"); cld.set(Calendar.MONTH,3); cld.set(Calendar.DAY_OF_MONTH,4); holiday.put(getFormateDate(cld.getTime()),"holiday"); //五一 cld.set(Calendar.MONTH,4); cld.set(Calendar.DAY_OF_MONTH,1); holiday.put(getFormateDate(cld.getTime()),"holiday"); cld.set(Calendar.MONTH,4); cld.set(Calendar.DAY_OF_MONTH,2); holiday.put(getFormateDate(cld.getTime()),"holiday"); cld.set(Calendar.MONTH,4); cld.set(Calendar.DAY_OF_MONTH,3); holiday.put(getFormateDate(cld.getTime()),"holiday"); //端午 cld.set(Calendar.MONTH,5); cld.set(Calendar.DAY_OF_MONTH,22); holiday.put(getFormateDate(cld.getTime()),"holiday"); cld.set(Calendar.MONTH,5); cld.set(Calendar.DAY_OF_MONTH,23); holiday.put(getFormateDate(cld.getTime()),"holiday"); cld.set(Calendar.MONTH,5); cld.set(Calendar.DAY_OF_MONTH,24); holiday.put(getFormateDate(cld.getTime()),"holiday"); //中秋 cld.set(Calendar.MONTH,8); cld.set(Calendar.DAY_OF_MONTH,30); holiday.put(getFormateDate(cld.getTime()),"holiday"); //国庆 cld.set(Calendar.MONTH,9); cld.set(Calendar.DAY_OF_MONTH,1); holiday.put(getFormateDate(cld.getTime()),"holiday"); cld.set(Calendar.MONTH,9); cld.set(Calendar.DAY_OF_MONTH,2); holiday.put(getFormateDate(cld.getTime()),"holiday"); cld.set(Calendar.MONTH,9); cld.set(Calendar.DAY_OF_MONTH,3); holiday.put(getFormateDate(cld.getTime()),"holiday"); cld.set(Calendar.MONTH,9); cld.set(Calendar.DAY_OF_MONTH,4); holiday.put(getFormateDate(cld.getTime()),"holiday"); cld.set(Calendar.MONTH,9); cld.set(Calendar.DAY_OF_MONTH,5); holiday.put(getFormateDate(cld.getTime()),"holiday"); cld.set(Calendar.MONTH,9); cld.set(Calendar.DAY_OF_MONTH,6); holiday.put(getFormateDate(cld.getTime()),"holiday"); cld.set(Calendar.MONTH,9); cld.set(Calendar.DAY_OF_MONTH,7); 3)修改数据库信息 String sDBDriver="oracle.jdbc.driver.OracleDriver"; sConnStr="jdbc:oracle:thin:@192.168.75.100:1521:testdb"; conn = DriverManager.getConnection(sConnStr,"mis","******"); 4)运行该文件。 3.刚刚运行生成的数据导入到正式环境中。并且将正式环境的序列开始数据修改为导入数据最大主键+1。
#1	fixed	在提成管理中能对客服人员进行提成分配	somebody	xiejing
Reported by xiejing, 14 years ago.
Description	需求描述：能在提成管理选择提成人员的时候，能在下拉框中查看到客服的信息。 具体实现过程： 由于在提出管理选择人员时查看到的是sales_person表中的信息，并且保存的该表的id。而MIS系统其他地方使用都是帐号进行操作的。所以需要把客服人员信息加入该表中。 为了不影响其他地方使用该表的数据，所以把所有的客服都放到新建的客服组，并且在维护用户页面进行添加，删除该表操作。

Query Language

query: TracLinks and the [[TicketQuery]] macro both use a mini “query language” for specifying query filters. Basically, the filters are separated by ampersands (&). Each filter then consists of the ticket field name, an operator, and one or more values. More than one value are separated by a pipe (|), meaning that the filter matches any of the values. To include a literal & or | in a value, escape the character with a backslash (\).

The available operators are:

=	the field content exactly matches one of the values
~=	the field content contains one or more of the values
^=	the field content starts with one of the values
$=	the field content ends with one of the values

All of these operators can also be negated:

!=	the field content matches none of the values
!~=	the field content does not contain any of the values
!^=	the field content does not start with any of the values
!$=	the field content does not end with any of the values

The date fields created and modified can be constrained by using the = operator and specifying a value containing two dates separated by two dots (..). Either end of the date range can be left empty, meaning that the corresponding end of the range is open. The date parser understands a few natural date specifications like "3 weeks ago", "last month" and "now", as well as Bugzilla-style date specifications like "1d", "2w", "3m" or "4y" for 1 day, 2 weeks, 3 months and 4 years, respectively. Spaces in date specifications can be left out to avoid having to quote the query string.

created=2007-01-01..2008-01-01	query tickets created in 2007
created=lastmonth..thismonth	query tickets created during the previous month
modified=1weekago..	query tickets that have been modified in the last week
modified=..30daysago	query tickets that have been inactive for the last 30 days

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See also: TracTickets, TracReports, TracGuide