Ticket #256 (closed 用户报障: 已处理)

Opened 12 years ago

Last modified 12 years ago

时尚论坛更新过程出现故障,访问异常

Reported by: chenguohao Owned by: dingjianyong
Priority: 最高级(1) Milestone:
Component: 时尚网论坛 Version:
Keywords: Cc:
Due Date: 05/03/2014

Description (last modified by chenguohao) (diff)

时尚论坛更新【匿名版块】需求时出现故障,访问报“出错了,联系管理员”;打开具体如下图;
http://img.pconline.com.cn/images/upload/upc/tx/ladybbs6/1403/05/c0/31790141_1393993338809_1024x1024.png
而后出现访问报503的情况如下;
http://img.pconline.com.cn/images/upload/upc/tx/ladybbs6/1403/05/c0/31790183_1393993379923_1024x1024.png
后回退至原来的版本后正常,前后影响时间约50分钟(约11:05至11:55);

Change History

comment:1 Changed 12 years ago by chenguohao

  • Description modified (diff)

comment:2 Changed 12 years ago by lijianwen

  • Status changed from new to closed
  • Resolution set to 已处理

出现此问题有以下2个原因:
第一:在上线阶段在更新到最后一台服务器时,误按了空格键导致应用回滚。
第二:在插件里没有配置配置项,导致抛空指针错误。(属根本原因)。

解决方案:回退原来的版本,在本地修复空指针问题后,待QA测试完毕,即可再次进行上线。

comment:3 Changed 12 years ago by dingjianyong

更新后,QA通过工具进行刷帖测试,而防刷系统没有对公司部分ip进行白名单控制,导致通过域名访问时出现503错误。后续把防刷机制屏蔽,待把把公司内部ip加上白名单后再启动。

Last edited 12 years ago by dingjianyong (previous) (diff)
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